{"id":3699,"date":"2023-06-24T17:01:42","date_gmt":"2023-06-24T17:01:42","guid":{"rendered":"https:\/\/fenixcargo.nl\/return-refund-policy\/"},"modified":"2025-10-10T12:37:41","modified_gmt":"2025-10-10T12:37:41","slug":"retour-en-restitutiebeleid","status":"publish","type":"page","link":"https:\/\/fenixcargo.nl\/nl\/retour-en-restitutiebeleid\/","title":{"rendered":"Beleid voor retourneren en terugbetalen"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3699\" class=\"elementor elementor-3699 elementor-2076\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-89794e5 elementor-section-content-bottom elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"89794e5\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-049e644\" data-id=\"049e644\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a757465 elementor-widget elementor-widget-heading\" data-id=\"a757465\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Beleid voor retourneren en terugbetalen<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-22bbf90\" data-id=\"22bbf90\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d86d48b elementor-widget elementor-widget-heading\" data-id=\"d86d48b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Hulp nodig?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f6ef578 elementor-align-end elementor-mobile-align-start elementor-icon-list--layout-inline elementor-list-item-link-full_width elementor-widget elementor-widget-global elementor-global-2132 elementor-widget-icon-list\" data-id=\"f6ef578\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"tel:+31639541291\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-phone\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">+31 639541291<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"mailto:info@fenixcargo.nl\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-envelope\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">info@fenixcargo.nl<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b7a17df elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b7a17df\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-642e28a\" data-id=\"642e28a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3e5000c elementor-widget elementor-widget-text-editor\" data-id=\"3e5000c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><em>Laatst bijgewerkt op 10 oktober 2025<\/em><\/p><p>Alle borgsommen geplaatst bij <strong>Fenix Cargo<\/strong><strong> B.V.<\/strong> worden alleen terugbetaald als je geen openstaande biedingen en aanbiedingen hebt.<\/p><p>Indien een voertuig reeds voor u is verworven van de veiling, via maatwerkorder of via een andere leverancier en u (de koper) betaalt de factuur die in verband met dit voertuig is uitgeschreven niet volledig, dan verbeurt u uw borg (en wordt deze NIET gerestitueerd) omdat Fenix Cargo B.V. de kosten moet dekken die verband houden met de verwerving van de auto voor u en andere gerelateerde kosten. U zult ook verantwoordelijk zijn voor andere kosten en uitgaven in verband met uw aankoop. <\/p><p>We verwerken succesvolle terugbetalingen binnen 2-3 werkdagen vanaf de datum dat je een terugbetaling hebt aangevraagd en nadat de interne controle is voltooid.<\/p><p>Voor terugbetalingen per creditcard kan het 5 tot 15 dagen duren voordat deze worden teruggestort op je creditcard (afhankelijk van je financi\u00eble tussenpersoon). Deze timing is afhankelijk van je bank en\/of kaartuitgever, aangezien we je restitutieverzoek binnen 2-3 werkdagen verwerken vanaf de dag dat je het verzoek hebt ingediend en nadat de interne controle is voltooid. <\/p><p>Voor restituties die per bankoverschrijving worden verzonden, worden extra kosten in rekening gebracht als gevolg van bankkosten voor bankoverschrijvingen. Voor terugbetalingen per bankoverschrijving worden uitgaande bankkosten in rekening gebracht, die worden afgetrokken van het terugbetalingsbedrag. <\/p><p>Kosten voor terugbetaling per bankoverschrijving<br>Klanten uit de VS &#8211; Bank Wire Fee $35,00<br>Internationale klanten &#8211; Bank Wire Fee $40,00<\/p><p>Als u nog vragen of opmerkingen heeft, kunt u contact met ons opnemen via:<\/p><ul><li>Telefoon: <a href=\"tel:+316395412\">+31 6 3954 12 91<\/a><\/li><li>E-mail: <a href=\"mailto:info@fenixcargo.nl\">info@fenixcargo.nl<\/a><\/li><li>Online contactformulier: <a href=\"https:\/\/fenixcargo.nl\/nl\/over-ons\/contact\/\">https:\/\/fenixcargo.nl\/about\/contact\/<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Beleid voor retourneren en terugbetalen Hulp nodig? +31 639541291 info@fenixcargo.nl Laatst bijgewerkt op 10 oktober 2025 Alle borgsommen geplaatst bij Fenix Cargo B.V. worden alleen terugbetaald als je geen openstaande biedingen en aanbiedingen hebt. Indien een voertuig reeds voor u is verworven van de veiling, via maatwerkorder of via een andere leverancier en u (de [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"enabled","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3699","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Beleid voor retourneren en terugbetalen - Fenix Cargo<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fenixcargo.nl\/nl\/retour-en-restitutiebeleid\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Beleid voor retourneren en terugbetalen - Fenix Cargo\" \/>\n<meta property=\"og:description\" content=\"Beleid voor retourneren en terugbetalen Hulp nodig? +31 639541291 info@fenixcargo.nl Laatst bijgewerkt op 10 oktober 2025 Alle borgsommen geplaatst bij Fenix Cargo B.V. worden alleen terugbetaald als je geen openstaande biedingen en aanbiedingen hebt. 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